COOKIE POLICY
Last updated: 10 October 2026
This Cookie Policy explains how Pain & Injury Clinic uses cookies and similar technologies on our website.
1. WHAT ARE COOKIES?
Cookies are small text files stored on your device when you visit a website. They help websites operate correctly, remember preferences and, where permitted, provide information about how visitors use the website.
2. NECESSARY COOKIES AND STORAGE
Our website may use necessary cookies and browser storage for:
- Normal website functionality.
- Website security.
- Supporting forms and technical website operations.
- Remembering your cookie consent preferences.
Strictly necessary cookies and technologies may be used without consent where the applicable legal exemption applies.
3. COOKIE CONSENT
We use Klaro to manage consent for optional cookies and technologies.
When you first visit our website, you can accept or decline optional analytics cookies.
Your preferences are remembered so that you do not need to make the same choice on every page.
You can change your choices at any time using the Cookie Settings link on our website.
4. GOOGLE ANALYTICS
Where enabled, we use Google Analytics 4 (GA4) to understand how visitors use our website and identify opportunities for improvement.
Google Analytics may use cookies including:
- _ga – helps distinguish website visitors.
- _ga_* – helps maintain analytics session information.
These cookies may have a maximum lifetime of up to approximately two years, depending on configuration and browser restrictions.
Google Analytics cookies are only enabled after you have provided the appropriate consent through Klaro.
If you decline analytics cookies, Google Analytics cookie storage remains disabled.
You can withdraw your consent at any time using Cookie Settings. The website is configured to stop optional analytics storage and remove existing Google Analytics cookies when consent is withdrawn.
5. EXTERNAL WEBSITES
Our website contains links to external websites, including an online appointment-booking service.
Simply following a link does not cause that external website's cookies to be placed by our website.
Once you visit an external website, that provider may use its own cookies and similar technologies in accordance with its own policies.
6. MANAGING YOUR COOKIE PREFERENCES
You can manage optional cookies at any time using the Cookie Settings link in our website footer.
You can also block or delete cookies using your browser settings.
Restricting necessary cookies or browser storage may affect the operation of some website features.
7. FURTHER INFORMATION
For further information about Google's privacy practices, visit Google's Privacy Policy.
For information about how we handle personal information, please see our Privacy Policy.
8. CHANGES TO THIS COOKIE POLICY
We may update this Cookie Policy when our website technologies or legal requirements change.
The latest version will be published on this page.
9. CONTACT US
Pain & Injury Clinic
107 Outlands Drive
Hinckley, Leicestershire
LE10 0TN
Telephone: 07436 875049